Shipping, Care & Policies

All orders are custom-made. Production typically takes 3–7 business days, depending on order size and complexity.

Once your order is ready, it will be shipped via standard delivery. Shipping times vary depending on your location.

You will receive a confirmation email with tracking information once your order has been dispatched.

For bulk or business orders, delivery timelines will be communicated during the order process.

If your order hasn't arrived within the expected timeframe, please contact us at [email protected] and we'll look into it right away.

To keep your DTF print looking its best, please follow these care guidelines:

• Turn the garment inside out before washing.

• Wash at a maximum temperature of 30°C (cold wash).

• Do not tumble dry — hang dry or lay flat to dry.

• Do not iron directly on the print. If needed, iron on the reverse side.

• Do not use bleach or harsh chemical detergents.

• Avoid dry cleaning.

Following these instructions will help your print stay vibrant, flexible, and crack-free for years.

Every order is carefully inspected before it leaves our workshop. We take pride in delivering top-quality prints, and we stand behind our work.

If you receive a product with a defective or damaged print, please contact us within 14 days of delivery at [email protected]. Include a photo of the issue and your order details.

We will offer a replacement or a full refund for any confirmed print defects — no hassle, no questions.

Please note: normal wear from improper care (not following wash instructions) is not covered under this guarantee.

All products shown on this website are custom-made to order using DTF (Direct-to-Film) printing technology.

Product images are for illustration purposes and represent actual prints produced by Nookez. However, final results may vary slightly depending on garment material, color, and design complexity. Colors on screen may differ from the actual print due to monitor settings.

By placing an order, you confirm that you have the legal rights to use any artwork, logos, or designs submitted for printing. Nookez is not responsible for any copyright or trademark infringement related to customer-supplied designs.

Nookez reserves the right to refuse any order that contains offensive, illegal, or copyrighted material without proper authorization.

All prices are subject to change without prior notice. Offers and promotions are valid while supplies last.

We only collect the personal information necessary to process your order (name, email, shipping address).

Your information is never sold, shared, or used for purposes other than fulfilling your order and communicating with you about it.

Contact form submissions are used solely to respond to your inquiry.

For any questions about your data, contact us at [email protected].